Feedback and Complaints

If you wish to submit your feedback directly to us or you have a complaint to make, you can:

  • Send us an email to
  • Call us on 02086797536 to leave your complaint with a receptionist or speak to a manager
  • Come to the practice and ask for Feedback and Complaints Form

Data processing

1. Controller Contact Details

The controller of your data when it is in your practice clinical record will be your registered GP practice. The Vale Surgery, Jayde Flower, Practice Manager/ IG Lead,, The vale surgery, Streatham vale, London, sw16 5se

The controller of your data when it is in the GP Federation clinical record system is Lambeth GP Federation, 1 Alleyn Park, London, SE21 8AU.

How was your experience at the surgery?